All templates
General

Client Welcome Packet

A complete welcome packet template with team introductions, process overview, document requests, and e-signature. Send new clients everything they need in one link.

4 steps15 fields1 e-signature1 file upload1 payment

What's in this template

Each step is a screen your client sees. They complete the entire onboarding from one link — no account required.

1

Welcome and introduction

Introduce your team, share your contact details, and set expectations for communication from day one.

  • Welcome message
  • Your team and their roles
  • Office hours and response times
  • Preferred communication channels
2

What to expect

Walk your client through the project timeline, process, and what they will receive.

  • Project timeline and milestones
  • How we work together
  • Deliverables overview
  • Process acknowledgment
3

What we need from you

Collect the files, access, and contact details you need to begin work.

  • Primary point of contact name and email
  • Brand guidelines or style guideFile upload
  • Access credentials for relevant accounts
  • Preferred meeting day and time
4

Agreements

Finalize the engagement with a signed agreement, payment acknowledgment, and initial deposit.

  • Service agreementE-signature
  • Payment terms acknowledgment
  • Initial depositPayment

Fully customizable

Add, remove, or reorder any step. Change field types, add conditional logic, upload your logo, and match your brand colors. This template is a starting point — make it yours.

Use This Template

Frequently Asked Questions

Ready to onboard your next client?

Start with this template and send your first onboarding link in under 10 minutes.

Start Free